I few days ago I bought some ink from 123inkjets(thanks for the info CCF) and I went through Ebates first. Normally after I get an email stating my item has been shipped, I would get notification from Ebates stating I earned cash back. For whatever reason, I never got the email from Ebates. So last night I sent them an email informing them of the problem and once I submitted my order information to them they went ahead and credited my account for the amount of the rebate. I mean all of this took place in less than a couple hours. Now that's what I call customer service, plus I got my $9 rebate because the cash back was 16%. Now I just hope this ink works in my printer so I don't have to return it!
October 19th, 2013 at 05:04 pm